RIDWAN ABUBAKAR MOGAJI
Dynamic IT Support Specialist & System Administrator
Ibadan, NG.About
Highly motivated IT Support Specialist with 5+ years of experience in diagnosing and resolving complex hardware, software, and network issues, coupled with strong administrative and training capabilities. Proven ability to streamline IT operations, enhance system security, and deliver impactful user support, ensuring business continuity and improved productivity across diverse organizational settings. Adept at leveraging technical expertise and problem-solving skills to manage IT infrastructure and support critical organizational functions.
Education
Federal University Dutsin-ma
→
Bachelor of Science (BSc)
Computer Science and Information Technology
At-Tawheed Model College
→
Secondary School Certificate Examination (SSCE): WAEC/NECO
Languages
English
Certificates
Data Analytics
Career Essential in Generative AI
Certificate in Web Development
Certificate in Google fundamental of digital marketing
Issued By
Jobberman Soft Skills Training Certification
Issued By
Jobberman
Introduction to Artificial Intelligent
Python certified programming associate certificate
Certificate in Project Management
Skills
Operating Systems & Software
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Google Office Packages, Google Document, Google Spreadsheet, Google Drive, Software Installation, Patch Management, Security Updates, Data Recovery.
Programming & Web Development
HTML, CSS, JavaScript, C++, Java, Python, WordPress Development, Web Troubleshooting, Canva Creative Designer.
IT Support & Troubleshooting
Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Remote Desktop Support, User Assistance, Login Problem Resolution, Email Configuration, Technical Support, Helpdesk Operations, Problem Solving.
Network & System Administration
Network Device Setup, Routers, Switches, Firewalls, LANs, WANs, Internet Connectivity, Network Security, CCTV Surveillance, System Backups, IT Inventory Management.
Training & Documentation
IT Training, Software Usage Best Practices, Technical Concept Explanation, System Documentation, Standard Operating Procedures, Report Preparation.
Administrative & Project Management
Logistics Coordination, Banking Administration, Executive Assistance, Paperless Filing Systems, Schedule Management, Correspondence Handling, Financial Reporting Assistance, Project Management (Certified), Organizational Efficiency.
Emerging Technologies
Artificial Intelligence (AI), Generative AI, Data Analytics, Digital Marketing.